Altos Inc. has the experience that helps us add value to our clients, making us an easy choice as your RCM Services partner. There are a variety of companies providing Healthcare Business Process Outsourcing (BPO) services all over the U.S. but below are a few reasons why you should work with Altos:
Strict security protocols are imperative when it comes to keeping information safe. At Altos, we have strict protocols and are totally committed to protecting your business and your patient’s HPI. We comply with all US Federal, State and local laws.
We have a 95%+ accuracy which exceeds standards and goes through Quality Control audits.
Data and information must be secured at all times so that they do not fall into the wrong illegitimate hands. Not only should files be stored on a secure server but all specialists and staff are trained on HIPAA guidelines before handling client data, and each employee signs a confidentiality agreement to ensure the security of the client data.
Due to the time difference, many BPO companies based overseas are not available or even awake during normal business hours. That is not Altos. We make sure that our clients have immediate and reliable access to our excellent customer service representatives who are available by phone or email, both from our offices in Irvine and in India, who are available to answer questions and resolve issues on a real time basis. Phone and query response time. During office hours and overnight communication. Around the clock production on client accounts
Our employees are hired not only to better themselves but because of their quest to help others in the medical field. Providing prompt, accurate and professional billing helps providers get compensated for their expertise. Using specialists with such experience and education will ensure accuracy and professionalism.